Frequently Asked Questions about Koa Wallet

Find answers to common questions about using Koa Wallet, your secure crypto and NFT wallet.

What is a non-custodial wallet?

A non-custodial wallet, like Koa Wallet, gives you full control over your private keys. This means that only you have access to your funds and we cannot access or manage your assets.

What cryptocurrencies does Koa Wallet support?

Koa Wallet supports a wide range of cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Solana (SOL), Binance (BNB), Polygon (MATIC), Celo (CELO). You can view the full list of supported assets within the app.

How do I buy crypto in Koa Wallet?

Koa Wallet partners with leading exchanges to allow you to buy crypto directly within the app. Simply navigate to the "Buy" section, choose your desired cryptocurrency and payment method, and follow the instructions to complete your purchase.

How do I send and receive crypto with Koa Wallet?

To send crypto, go to the "Send" section, select the asset, enter the recipient's address, and confirm the transaction. To receive, share your Koa Wallet address for the specific cryptocurrency you want to receive.

What are gas fees?

Gas fees are transaction fees paid to miners or validators on a blockchain network to process transactions. These fees can vary depending on network congestion.

How do I secure my Koa Wallet?

Your Koa Wallet is secured by a unique set of private keys that only you have access to. It is crucial to keep your private keys and recovery phrase in a safe place and never share them with anyone.

Read our security best practices for more information

What to do if I lose access to my wallet?

If you lose your device or forget your password, you can restore your wallet using your recovery phrase. If you lose your recovery phrase, you will permanently lose access to your assets. That's why it is important to store it safely.

How do I view my NFTs in Koa Wallet?

Koa Wallet allows you to easily view and manage your NFT collection. Go to the "NFTs" tab within the app to see your digital collectibles.

Is Koa Wallet audited?

Yes, Koa Wallet's code has undergone security audits by leading blockchain security firms to ensure the safety of your funds.

Learn more about our security audits

How do I contact Koa Wallet support?

You can reach our support team by emailing us at contact@koawallet.com or through the "Contact Us" section in the app.